Please use the below guideline for the custom order process procedure, timelines are estimates and vary by brand. Special order requests may be accommodated, please ask a member of our team if you have a special-order request or deadline.


Step 1: Q&A

  • iKrusher is here to help set your brand up for success. As the leader in advanced device technology, a member of our team will answer your questions and help you find the perfect device or hardware to compliment your oils.

Step 2: Branding (Available Upon Request)

  • Our art department is here to assist you with fitting your branding, logos and designs exactly to your specifications and needs. Already have a design in mind? Please view our Customization Page. If you’re stuck on your branding or design our team is here to help and can create, design, and brand your product. Our team can also assist with both child-resistant (CR) packaging and non CR packaging needs. We currently offer the most competitive packaging prices in the industry. Please Inquire for branding or packaging requests.

Step 3: Artwork Submission

  • Once you're satisfied with your quote our team will provide you with a template for your artwork, if you’re stuck on your artwork and need assistance with branding our art department can help! Please ask your representative for branding assistance if you’re stuck.

Step 4: Digital Sample

  • Once we receive your finalized artwork, you will receive a digital sample (product mock-up) within 72 hours (timeline may vary depending on the complexity of your design or brand needs). Once the render is approved by your team, we will begin production on your physical sample.

Step 5: Packaging (Available Upon Request)

  • Custom packaging is available upon request, our resources allow us to offer competitive rates, please ask a member of our team for packaging requests

Step 6: Physical Product Sample

  • Upon approval of the digital sample, our team will produce your physical sample for review. Your physical sample should arrive within 5-10 business days upon approval, faster turn-around times are available upon request.

Step 7: Final Approval

  • Once you have received and approved your physical product sample our team will request you fill out our production approval form allowing us to send your product into mass production.

Step 8: Production

  • Once the production approval form is complete, we will begin mass production and your product will be available in 4-6 weeks. (Mass Production timeline may vary depending on the quantity requested).

Step 9: Shipping and Product Arrival

  • All orders ship from our GMP Certified, ISO 9001, RoHS Compliant international facility. This allows iKrusher to offer you the most competitive pricing without compromising quality, technology, or design.


Step 10: Re-Ordering

  • Our team is in constant contact and has great relationships with the brands we work with, the reorder process is simple and just takes a few minutes. If you’d like to reorder, please contact your representative or contact us.

Custom Device Requests

We’re here to provide you with the most advanced devices and hardware to compliment your oils and brand, don’t see a product in our catalogue that suits your brand? That’s okay, as the number one International custom vaporizer brand, a member of our team can guide you through the process of creating your own hardware, packed with compliant and lab tested hardware custom made unique to your needs.

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