We are glad to hear that you are interested in iKrusher devices! You can reach an account manager at (626) 256-3449.
Please have the following information readily available:
Contact Name
Company Name
Shipping Address
Email Address
Phone Number...
How do I store my product?
We recommend removing the pod and cartridge from the battery when it’s not being used.
Place the pod, cartridge, or disposable device in a dry and cool environment.
Please do not store your product or recharge it in a vehicle during high temperature...
How Do i fill my cartridges or pods?
To fill, use a 12 or 14 gauge blunt nose needle to syringe your oil or concentrate.
Place the end of the needle as instructed per the filling instructions.
Be sure to avoid the middle chimney, as getting oil in the middle can cause damage to the ...
Can I use e-liquid?
To put the answer simply – we do not advise using nicotine e-liquid in our devices.
The viscosity of the e-liquid can cause leaky carts and pods, which could lead to internal damage to the device/battery.
How do I adjust the voltage?
Quickly press the button 3 times to switch the voltages. The LED light flashes (3) times to reflect the current-voltage.
Can my vape over heat?
Yes, but with the over-time inhalation protection; the device will automatically shut down by not lighting up the LED after continuously inhaling for over 10 seconds, then it will recover working after resting the device for a short while.
How much does it cost to customize batteries for my brand? (ODM)
The cost of customizing an iKrusher device varies on the specific battery you are interested in; the MOQ (Minimum Order Quantity) varies from each device, but most are a MOQ of 5,000 units.
In addition to the MOQ, the price varies case by case depending...
Do vape batteries come fully charged?
All devices (disposables, vaporizers, 510 batteries, and pod systems) are shipped to our warehouse fully charged.
Due to the uncertainty of storage times after the devices arrive at our warehouses – we recommend to fully charge your rechargeable device...
