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Battery, Power and Charging

My device is blinking 3 times (red) and won’t work, why?
This indicates a “Short Circuit” within the device (One cause could be moisture inside). The LED light blinks 3 times in red and the device vibrates 3 times to shut down, at the time when the pod was detected with short-circuit. The device is malfunctioning...
My device is blinking 5 times and intermittently works sometimes, why?
This indicates “Over-time inhalation protection”. The LED light blinks 5 times and the device vibrates twice to shut down after continuous inhalation for over 8 seconds. Try not to inhale for so long or so frequently. This prevents burning of your oil...
Which disposables are rechargeable?
Xen Bar, Crest, and Eros.
Why is my device not producing as much vapor?
This indicates one of the following items: 1) the cartridge/pod is getting close to running out of oil, please replace a new and filled pod/cartridge immediately to prevent dry burning 2) the battery is almost out of power, simply pause using it...
Can I still use your device while the battery is being recharged?
Please don’t use the device when it’s being recharged for safety concerns.
How do I store my product?
We recommend removing the pod and cartridge from the battery when it’s not being used. Place the pod, cartridge, or disposable device in a dry and cool environment. Please do not store your product or recharge it in a vehicle during high temperature ...
What are the heat settings to your products?
In general, it’s the heating element inside of the ceramic coil heating up during the vaping process, and the temperature range of the heat normally reaches to 180 C- 250 C/356 F – 482 F. With that said, the temperature still varies from different oils...
How do I know if my s1 vape is charging?
When charging your device, the LED light on the bottom of the device will light up; indicating that it is charging. Once at a full charge, the light will shut off.
How do I adjust the voltage?
Quickly press the button 3 times to switch the voltages. The LED light flashes (3) times to reflect the current-voltage. 3.8V is indicated by a Blue light, 3.3V is indicated by a Green light, and 2.8V is indicated by a Red light.
How is the charging indicated?
When charging your device, it will display a red LED light indicating that it is charging. Once your device is fully charged, the LED light will turn off.
How do I know if my battery is low?
When your device has a low battery life or when the voltage is detected to be lower than 3.3V; the device vibrates once and the LED blinks a red light 8 times to indicate that the battery life is low and it is time to recharge.
What is the charging indication for the Astro Stik?
When the device is plugged in for charging, the LED light will illuminate red. Once the device is done charging, the LED light will turn white (for up to one minute), before turning off.
How do I know if my Tik Pro is running low?
If the voltage is detected to be lower than 3.2V during inhalation, the LED won't light up and the device automatically shuts down to remind that the battery life is low.
Can my vape over heat?
Yes, but with the over-time inhalation protection; the device will automatically shut down by not lighting up the LED after continuously inhaling for over 10 seconds, then it will recover working after resting the device for a short while.
What is short-circuit protection?
The device will automatically shut down by not lighting up the LED at the time when the product was detected with short-circuit meaning this device started malfunctioning.
How do I know if the Eros has a low battery
If the voltage is detected to be lower than 3.2V before or during inhalation, the LED light blinks 10 times to remind that the battery life is low and that it is time to recharge your device.
What is over-time inhalation protection?
The LED light blinks 2 times and the device will shut down after continuous inhalation for over 10 seconds, it will then recover working after resting the device for a short amount of time.
What type of pod is compatible with the ASTRO?
ASTRO devices are exclusively compatible with ASTRO pods.
What type of battery is compatible with the CALIBR PRO?
CALIBR PRO Cartridges are compatible with any 510 thread battery, we suggest pairing your CALIBR PRO device with a trusted iKrusher battery (S1 or S2).
What type of battery is compatible with the TUX PRO?
TUX PRO Cartridges are compatible with any 510 thread battery, we suggest pairing your TUX PRO device with a trusted iKrusher battery (S1 or S2).
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